Question 1

Does waxing hurt?

Accepted Answer

It's the most common question we hear, and we completely understand why you'd ask! While we can't promise it's a walk on the beach, we can promise to make your experience as comfortable and positive as possible.

Here's why you can feel optimistic about your waxing journey with us:
Our Expert Touch: We've developed gentle, yet effective techniques designed to minimize discomfort as much as possible.
Premium Products: We only use high-quality products that are kinder to your skin, and ideal for even the most sensitive skin.
Your Unique Experience: Everyone's pain tolerance is different, and what might be a little pinch for one person could be a breeze for another.
It Gets Easier! The amazing news is that the more you wax, the more comfortable it becomes. Your hair regrows thinner and sparser, meaning the roots aren't as strong, and each subsequent session feels significantly easier.

We're here to guide you through a smooth, positive waxing experience!

Question 2

What kind of wax do you use?

Accepted Answer

We believe exceptional results start with exceptional products! At Sirens & Sailors, we proudly utilize a premium blend of low-temperature, gentle, and hypoallergenic soft and hard waxes. These professional-grade waxes feature the highest quality ingredients, meticulously sourced and directly imported from Italy and Spain. This luxurious formulation makes them perfect for all skin types, including the most sensitive, and effective on everything from the thinnest to the coarsest hair. With our mastered techniques and these superior products, you'll see and feel the difference!

Question 3

How long should my hair be before waxing?

Accepted Answer

Unlike most places, we actually prefer to measure the hair based off of hair cycles. Meaning, we recommend a minimum of 3-4wks of growth since your last shave or trim (or 4-6wks since your last wax). There are multiple hair cycles to keep into consideration and the encouraged growth time ensures you’ll get the smoothest and longest lasting results leaving you as smooth as a pearl.

Question 4

I take medication, will that matter regarding my wax?

Accepted Answer

It is extremely important that your esthetician is made aware of any medications you are taking and/or any skin products you are using prior to any and all waxing service(s). This can ensure a safe and successful waxing experience.

If you are currently using any of the following prescription medications, you cannot safely receive a waxing service. Discontinued use of these medications for a minimum of three (3) months is required prior to waxing (the exception is Accutane: You MUST be off this medication for a minimum of one (1) year prior to waxing):
• Accutane (Acne medication)
• Adapalene (Acne medication)
• Alustra (Retin A)
• Avage (Acne medication)
• Avita (Retin A)
• Azelex (Peeling agent)
• Clindamycin
• Differin (Acne medication)
• Doxycycline
• Erythromycin
• Isotretinoin (like Accutane)
• Madifloxicine (Nadifloxacin)
• Metronidazole
• Prednisone
• Renova (Retin A)
• Retin A (Acne and Anti-aging medication)
• Tazorac (Acne medication)
• Tazarotene (Tazorac)
• Tetracycline
• Tretinoin (Retin A)

In the event you have used any of the aforementioned medications within the last three (3) months, we need to talk, please call or text us at (702) 908-9097 prior to booking an appointment. Thank you.

If you are taking medication, or using a product that has changed your skin in any way and are unsure about the safety of waxing, please talk to your doctor first! Hopefully we can work together to make your waxing experience a great one!

Question 5

Can I get waxed if?...

Accepted Answer

USE EXTREME CAUTION
If you are using any of the following. The following products can make your skin more sensitive. Thin, sensitive skin is more vulnerable to lifting and sensitivity during (and after) waxing.

Other acne medications not listed above
Alpha Hydroxy Acids (Glycolic, Lactic)
Antibiotics (both Oral and Topical)
Any acid based products
Exfoliants
Retinol/Retinal
Salicylic Acids

These medications/ingredients, and any topical derivative of Vitamin A, accelerates your cellular turnover rate. This is a direct contraindication to waxing and can potentially result in live skin cells being removed (aka "lifting") as well as the dead skin cells & hair which we never want you to experience if we can avoid it!

This is why it's very important to please let your esthetician know immediately if you are on any medications/using any products with the above ingredients. It is strongly recommended you are not using any Retinol skincare products (and/or skincare products meant for acne-prone skin) for at least 10 days prior to waxing. Also be aware that chemical peels, laser, and micro-dermabrasion can also affect skin integrity prior and post waxing.

Question 6

Will I have pictures taken of me?

Accepted Answer

Upon your first visit at Sirens & Sailors, we will have you fill out our Consent to Wax forms, this includes our Photo Release. (You do have an option to opt out of said Photo Release). However, we try to encourage our guests to allow us to use their before & after's to further market ourselves and help our growing small business. (You never know, it might sway another nervous first-timer to take the dive and try that first wax!) Your information is always kept confidential, we will not tag you, nor reveal your personal information on any images posted to our social media accounts. Whether it's your first visit with us, or your 500th, when it comes to taking before & after photos *especially intimate areas*, we will ALWAYS ask first if you are comfortable. If that is a yes, we will ALWAYS take censored photos. And if you're simply not comfortable, that is shorely acceptable too!

Question 7

Why wax instead of shaving, laser or electrolysis?

Accepted Answer

When waxed consistently, hair grows back slower, finer and sparser. Shaving cuts your hair, it doesn’t remove your hair—so the quantity and thickness remain the same. Electrolysis and laser hair removal don’t work for everyone, which makes waxing a fabulous universal alternative. Those treatments are also very expensive, which makes waxing a great option that’s far kinder to your treasure trove (bank account).

Question 8

How long will results last?

Accepted Answer

Because waxing allows the hair to be removed fully, by the root, you’ll get to enjoy a minimum of 1-2 weeks completely hair-free. 
Unlike shaving, where you’re cutting the hair at the thickest part, the hair shaft, you get that pesky stubble almost immediately (not to mention razor burn, yikes).

Question 9

I’m nervous. Is there anything I should do before my wax appointment?

Accepted Answer

We understand that taking the dive on for your first wax experience can be nerve-racking! Those pre-wax jitters are completely normal and we strive to keep you comfortable throughout your experience from start to finish.

To help prepare, here's a few of our favorite tips:

It's best to avoid any and all caffeine and nicotine at least 4 hours before your wax appointment. These substances tend to constrict your blood vessels which can result in heightened sensitivity (now, that's just not fun)!
Drink lots of water! Keeping yourself hydrated allows the skin to be more pliable, improves effective hair removal, reduces discomfort, better wax adhesion, faster recovery and lessens the risk of developing ingrown hairs.
Make sure you have enough hair growth before waxing! In order for us to safely and effectively wax you with minimal discomfort, there has to be plenty to work with.
	For most facial waxing we recommend having at least 2-3wks of hair growth prior to waxing.
	For most body waxing, we recommend having at least 4-6wks of hair growth prior to waxing. 
Lastly, as long as you have no contraindications, feel free to take a couple ibuprofen approximately 30min prior to your appointment time to reduce any possible inflammation you may experience.

Question 10

I'm nervous, can I bring a friend to accompany me?

Accepted Answer

IN SUITE PRIVACY
For safety and liability reasons, we do not allow additional guest(s) (such as friends, family members, spouses, significant others, etc.) in the service room while services are being rendered unless:
• they are a parent/legal guardian required to attend & remain present for the entire duration of their minor(s) receiving service(s).

Question 11

What if I'm a minor? Can I get waxed?

Accepted Answer

MINORS, Guests under the age of 18:
Must disclose they’re a minor upon booking under “appointment notes”. All minors are required to have their legal parent/guardian present in-suite, at each of their service(s), no exceptions. Sirens & Sailors Wax requires both parent and minor to sign our Guest Info & Consent Forms as well as Policy Forms. Most services may be performed on guests from 12-17 years of age. Some service areas may be restricted to minors depending on age such as:
Intimate Waxing:
Age(s) 12-15 – Bikini Only*
Age(s) 16-17 – Betweeny or Brazilian*
*parent/legal guardian required to be present in-suite throughout the entire duration of each appointment, no exceptions.

Question 12

Can I get waxed if I’m on my period?

Accepted Answer

The simple and sweet answer is Yes. However, because of your change in hormones you may be a bit more on the sensitive side. If you do happen to be on your period at the time of your wax, all you’ll need is a fresh tampon or menstrual cup inserted prior to service and it will be smooth sailing from there on out. (Complimentary tampons are provided in salon)
Please keep in mind, as unexpected as Aunt Flo can be at times, our 48hr cancellation/reschedule policy is still in effect and does not excuse out of late cancellations/reschedules. If it's too difficult to know when your period may arrive, we recommend downloading a period tracking app to help or wait prebooking far in advance.

Question 13

I’m pregnant, is it safe to wax?

Accepted Answer

Unless specified otherwise by your physician, Yes, you can absolutely get waxed while you’re pregnant and leading up to your delivery date. As your safety and comfort is a top priority to us, we will do our best to wax you before and after your little one arrives. After delivery, discuss the recommended time with your doctor on when you can safely resume your waxing services.

Question 14

Is waxing sanitary?

Accepted Answer

Yes, waxing is absolutely sanitary.
Not only do we sanitize and disinfect using hospital-grade disinfectants, we NEVER EVER double dip our waxing sticks!! Between each  guest we “flip our room”, meaning we thoroughly clean and disinfect all surfaces and implements that were in use to the guest prior.  Additionally, there is complimentary hand sanitizer available at all times. We take safety of cleanliness and sanitation VERY seriously at Sirens & Sailors Wax.

Question 15

Will my hair grow back thicker or darker?

Accepted Answer

A common misconception that often gets asked to this day-- thankfully, waxing will do just the opposite! Because we are removing the hair from the follicle by the root, it will grow back softer, thinner & sparser over time. Although, keep in mind that Consistency is Key to achieve these desirable results. Making sure you are rebooking within the timeframe your wax specialist recommends will help significantly in the long run!

Question 16

Can I shave or trim just a little bit between appointments?

Accepted Answer

Unless you want to walk the plank, do NOT shave or trim between waxes! We understand the temptation, but keeping the razor and trimmers at bay is crucial for smooth sailing towards your best results.
Think of each waxing appointment as setting a new course for your hair growth. When you shave or trim, you disrupt your hair's natural growth cycle, making it harder for us to catch every hair at the ideal length for removal. This can lead to:
Uneven regrowth: You might feel "stubble" sooner.
Less effective waxing: Some hairs might be too short for the wax to grab, requiring you to wait longer for your next appointment.
More discomfort: Hairs that are all different lengths can make future waxes feel less comfortable.
By allowing your hair to grow freely between visits, you help us synchronize your hair cycles, leading to softer, sparser regrowth over time and ultimately, a much smoother, more effective waxing experience. So, drop anchor on the shaving, and let us navigate your journey to perfectly smooth skin!

Question 17

Can I tan before or after my wax appointment?

Accepted Answer

In order to ensure the most comfortable wax experience, we recommend that you avoid sun exposure for at least 48 hours before and after your wax. Waxed skin is more photosensitive and is more susceptible to burning. If you arrive at your appointment with a sunburn, regardless of severity, we cannot and will not wax you for your skin's integrity has been compromised.
Even faux-tanning is something to consider avoiding right before AND right after your waxes. If you "tan" too soon before your wax, we will end up removing said "tan" upon your wax. If you decide to "tan" post wax, your risk of clogged pores, splotchy dots, and irritated skin increases.
Giving your skin time to recover for a couple days after each wax is always good to keep in mind!

Question 18

Anything I should do or NOT do after my wax? Any expectations in particular?

Accepted Answer

Your skin may be sensitive following your wax, this is completely normal. In the event you happen to experience any slight pink "blushing" or skin irritation, it subsides within a few hours for most. Some possible side effects include, but are not limited to, redness, tenderness, swelling, itching, hives and bumps. However, these possible side effects are temporary and generally fade within 48-72 hrs. After a fresh wax, it is extremely important for the next 24-48hrs post wax:

• No touching, itching, or picking at freshly waxed skin
• No swimming, pools, saunas, hot tubs, jacuzzi or soaking bodies of water
• No workouts or sexual activity for at least 24hrs (preferably 48hrs) post wax
• Avoiding heavy oils, lotions or creams that are not recommended by my esthetician
• Avoiding makeup on freshly waxed areas
• Avoiding direct sun exposure over freshly waxed areas as the skin becomes photosensitive (more likely to sunburn). In the event you have no choice to sun exposure, try your best to shade the freshly waxed skin as much as possible & wear SPF
• No tanning, peels, or further deep exfoliating professional treatments for at least 48hrs

Your skin's freshly exfoliated & your hair follicles are completely open & exposed as a direct result from waxing. We do not want to risk any bacteria to enter the skin. Keep in mind, in order to get the best results waxing has to offer, it is not the kind of service you can just "get done" with no aftercare maintenance. Your Wax Captain is here to assist you navigate your voyage of at-home After Care & is happy to help answer any question you may have regarding.

*Sea Ingrown Prevention below for more details!*

Question 19

How can I prevent ingrown hairs?

Accepted Answer

One of the many perks waxing has to offer is softer, thinner, and sparser regrowth with long-lasting results (what a win!). However, because our regrowing hair is much softer and thinner, it needs additional assistance to ensure it's growing up and out of our skin, rather than getting trapped underneath dead skin cells causing what we call ingrown hairs.

With that being said, once those initial 48 hours after your wax have passed, you’ll want to start implementing gentle exfoliation (2–4x a week, every week) and moisturization (daily) into your routine leading all the way up to your next wax.

There are many different skin types, and exfoliation isn't necessarily a "one-size-fits-all." At Sirens & Sailors Wax, we carry MANY different forms of exfoliation for our guests and will gladly refer you to which product in-suite we believe will benefit your specific concern AND skin type.

EXFOLIATION
For our "basic 101 post-wax exfoliation" that's universal for most skin types:
We recommend using our S&S Body Brush 2–4x a week in small, gentle, circular motions to keep dead skin cells at bay (this is your physical exfoliation). You can use it in your shower or with no soap and no water (we call this Dry Brushing). If you do decide to wet your brush, be sure to spray it with alcohol after every other use to keep it disinfected, hang dry, and replace it every 6 months.

MOISTURIZING
Lastly, finish off your daily routine with a high-quality moisturizing agent. Keeping your skin moisturized is just as important as keeping your skin exfoliated! However, it's incredibly important to only use moisturizers recommended by your wax specialist. Heavy over-the-counter oils and lotions can easily clog your pores and trap hairs underneath the skin, undoing all your hard work. Dry and dehydrated hair is much more likely to break, causing ingrowns... We want to prevent this and let the hair slip out with ease on each pull. We strongly encourage all our guests to moisturize daily with the right, skin-safe products!

If you have questions, please don't hesitate to ask your wax specialist as we are always more than happy to help you on your waxing voyage.

Question 20

What is Sirens & Sailors Cancellation Policy?

Accepted Answer

Minimum of 48 hours notice is required to reschedule or cancel, otherwise a 50% fee for all service(s) booked will be charged to the card on file. Courtesy text and email reminders are sent immediately upon booking, as well as both 48 and 72hrs prior to appointment time. Please know it is your responsibility to remember your appointment date(s) and time(s) to avoid late arrivals, missed appointments, and any cancellation/reschedule (or no-call/no-show) fees.

We kindly ask to refrain from excessive cancellations and/or reschedules as this significantly disrupts the time of our service providers, as well as hindering our other guests' that could have reserved the timeframe that is getting canceled at the last minute. If you are unsure you can commit to a reserved appointment time, please refrain from booking in advance and check for potential same-day or next-day available openings. Your understanding is greatly appreciated.

(If cancellations/rescheduling becomes excessive, Sirens & Sailors Wax reserves the right to implement a (nontransferable & nonrefundable) Retainer Fee for all future bookings and/or full termination of provider/guest relationship. In the event of illness, please see details below…)

ILLNESS
Please contact us immediately if you are showing any symptoms of illness (included but not limited to: cold/flu, COVID-19, severe allergies, etc.) before our reserved appointment together arises to allow assistance in rescheduling. Any guest(s) arriving to their reserved appointment with symptoms of illness will be turned away and will be kindly asked to reschedule for a different day & time. On a case-by-case basis, and at the sole discretion of the service provider, we may offer excusal out of our late cancellation/reschedule policy fee, due to illness(es).We immensely appreciate our guests who consider the health & wellbeing of our service providers & other salon guests in high regard. Thank you.

Question 21

What is Sirens & Sailors Child Policy?

Accepted Answer

We love children, but due to safety hazards present in our environment such as sharp implements, hot wax, and chemicals, we cannot assure their safety in a professional environment. For safety & liability reasons, no child under the age of 12 years old may accompany you while you’re receiving a service at Sirens & Sailors Wax. Children are ONLY permitted in-suite when the child is receiving a service. Parents will be charged the full price of repairing or replacing any damaged equipment, furniture and/or property resulting in misuse by their children. We appreciate your understanding and adherence to our Child Policy. Thank you.

Question 22

Does Sirens & Sailors accept credit and debit cards and/or cash as payment?

Accepted Answer

Sirens & Sailors accepts most major credit & debit cards (MasterCard, Visa, AmEx, and Discover) as well as cash. We also accept smart pay such as Google & Apple pay. We do not accept personal checks. Please keep in mind, all “sails” are final. Thank you.