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  • Does waxing hurt?
    The most common question asked and understandably so. To answer transparently, we can’t quite compare it to a walk on the beach. However, between the techniques we’ve developed and the high quality of products used, we’re sure to make the experience as painless as possible for you. It’s also important to keep in mind that everyone has a different pain tolerance. What may be uncomfortable for one guest may be a breeze for the other. In addition, the more you wax the easier it gets as the hair regrows thinner and sparser than before (which means the roots aren’t nearly as strong).
  • What kind of wax do you use?
    At Sirens & Sailors, we like to cocktail our wax to our services. We use a combination of low temperature soft Italian cream wax and hypoallergenic hard wax. Our high quality professional waxes are ideal for even the most sensitive skin types, regardless of hair coarseness.
  • How long should my hair be before waxing?
    Unlike most places, we actually prefer to measure the hair based off of hair cycles. Meaning, we recommend a minimum of 2-3 weeks of growth since your last shave or trim. There are multiple hair cycles to keep into consideration and the encouraged growth time ensures you’ll get the smoothest and longest lasting results leaving you as smooth as a pearl.
  • Will I have pictures taken of me?
    Upon your first visit at Sirens & Sailors, we will have you fill out our Consent to Wax forms, this includes our Photo Release. (You do have an option to opt out of said Photo Release). However, we try to encourage our guests to allow us to use their before & after's to further market ourselves and help our growing small business. (You never know, it might sway another nervous first-timer to take the dive and try that first wax!) Your information is always kept confidential, we will not tag you, nor reveal your personal information on any images posted to our social media accounts. Whether it's your first visit with us, or your 500th, when it comes to taking before & after photos *especially intimate areas*, we will ALWAYS ask first if you are comfortable. If that is a yes, we will ALWAYS take censored photos. And if you're simply not comfortable, that is shorely acceptable too!
  • Why wax instead of shaving, laser or electrolysis?
    When waxed consistently, hair grows back slower, finer and sparser. Shaving cuts your hair, it doesn’t remove your hair—so the quantity and thickness remain the same. Electrolysis and laser hair removal don’t work for everyone, which makes waxing a fabulous universal alternative. Those treatments are also very expensive, which makes waxing a great option that’s far kinder to your treasure trove (bank account).
  • How long will results last?
    Because waxing allows the hair to be removed fully, by the root, you’ll get to enjoy a minimum of 1-2 weeks completely hair-free. Unlike shaving, where you’re cutting the hair at the thickest part, the hair shaft, you get that pesky stubble almost immediately (not to mention razor burn, yikes).
  • I’m nervous. Is there anything I should do before my wax appointment?
    We understand that taking the dive on for your first wax experience can be nerve-racking. Those pre-wax jitters are completely normal and we strive to keep you comfortable throughout your experience from start to finish. To help prepare, it’s best to avoid any and all caffeine and nicotine at least 4 hours before your wax appointment. These substances tend to constrict your blood vessels which can result in heightened sensitivity. Lastly, feel free to take a couple ibuprofen approximately 30 min prior to reduce any possible inflammation you may experience.
  • Can I get waxed if I’m on my period?
    The simple and sweet answer is Yes. However, because of your change in hormones you may be a bit more on the sensitive side. If you do happen to be on your period at the time of your wax, all you’ll need is a fresh tampon or menstrual cup inserted prior to service and it will be smooth sailing from there on out. (Complimentary tampons are provided in salon) Please keep in mind, as unexpected as Aunt Flo can be at times, our cancellation policy is still in effect despite any 24-hour-cancellations/rescheduling needed in regards to your menstrual cycle. If it's too difficult to know when your period may arrive, we recommend downloading a period tracking app to help.
  • I’m pregnant, is it safe to wax?
    Unless specified otherwise by your physician, Yes, you can absolutely get waxed while you’re pregnant and leading up to your delivery date. As your safety and comfort is a top priority to us, we will do our best to wax you before and after your little one arrives. After delivery, discuss the recommended time with your doctor on when you can safely resume your waxing services.
  • Is waxing sanitary?
    Yes, waxing is absolutely sanitary. Not only do we sanitize and disinfect using hospital-grade disinfectants, we NEVER EVER double dip our waxing sticks!! Between each guest we “flip our room”, meaning we thoroughly clean and disinfect all surfaces and implements that were in use to the guest prior. Additionally, there is complimentary hand sanitizer available at all times. We take safety of cleanliness and sanitation VERY seriously at Sirens & Sailors Wax.
  • Will my hair grow back thicker or darker?
    A common misconception that often gets asked to this day. Waxing will do just the opposite. Because we are removing the hair from the root, it will grow back softer and finer over time. Although, keep in mind that Consistency is Key to achieve these results of softer, finer & sparser hair. Make sure you are rebooking within the timeframe your wax specialist recommends.
  • Can I shave or trim just a little bit between appointments?
    Unless you want to walk the plank, do NOT shave or trim between waxes. Because we are synchronizing your hair cycles with each wax, it’s crucial to keep the razor and trimmers away.
  • Can I tan before or after my wax appointment?
    In order to ensure the most comfortable wax experience, we recommend that you avoid sun exposure for at least 48 hours before and after your wax. Waxed skin is more photosensitive and is more susceptible to burning. If you arrive at your appointment with a sunburn, regardless of severity, we cannot and will not wax you for your skin's integrity has been compromised.
  • Can I get waxed if I’m taking Retinol, Retin A, Renova or Accutane?
    These medications, and any topical derivative of Vitamin A, accelerates your cellular turnover rate. This is a direct contraindication to waxing and can result in live skin cells being potentially removed as well as hair which we never want you to experience. Please let your esthetician know immediately if you are on any medications. It is required you are not using any Retinol skincare products for at least 10 days prior to waxing, and must be off Accutane for an entire year prior to waxing. Also be aware that chemical peels, laser, and micro-dermabrasion can also affect skin integrity prior and post waxing.
  • What should I do for Aftercare?
    Your skin may be sensitive following your wax, this is completely normal. Any red bumps or irritation you may experience should subside within a few hours. After a fresh wax, it is extremely important to make sure for the next 24-48 hours you are avoiding the following: No touching, itching, picking, scratching freshly waxed skin and absolutely no sexual activity (for those more intimate waxed areas). Your pores are open as a direct result from waxing and we do not want any bacteria to enter the skin. During this time, make sure to also avoid: sun exposure, tanning, bathtub soaking, pools, hot tubs, saunas, workouts, sweaty activities, heavy lotions and further exfoliation for 24-48 hours after your service. *Sea INGROWN PREVENTION below for more details!*
  • How can I prevent ingrown hairs?
    Once those initial 48 hours after your wax has passed, you’ll want to start implementing daily gentle exfoliation & moisturization into your routine leading all the way up to your next wax. We recommend using our S&S Body Brush 3-4x a week in small, gentle, circular motions to keep dead skin cells at bay (this is your physical exfoliation). Another of our favorite go-to's to preventing ingrowns is our Smooth Operator Ingrown Serum, as this works from the inside-out and can be used daily (this is your chemical exfoliation). A gentle roll-on application of Smooth Operator after the shower on clean skin is best. This serum contains a blend of salicylic, glycolic, and lactic acid which draws out excess oil and bacteria out of the pores, keeping your skin clean. This directly assists in preventing, healing and treating ingrown hairs that can occur from shaving, waxing, laser hair removal or electrolysis. Lastly, finish off your daily routine with our best-selling Nourishing Oils, a lightweight non-comedogenic oil blend with anti-inflammatory and anti-bacterial properties that deeply moisturize your skin AND soften the hair follicle for easy removal come your next wax (this is your recommended moisturizing agent). Keeping your skin moisturized is just as important as keeping your skin exfoliated! Dry and dehydrated hair is much more likely to break and cause ingrowns... We want to prevent this and let the hair slip out with ease on each pull. *Moisturize Daily* If you have questions, please don't hesitate to ask your wax specialist as we are always more than happy to help you on your waxing venture.
  • What is Sirens & Sailors Cancellation Policy?
    We kindly ask that you give a FULL 24 hours notice to reschedule or cancel your appointment. Less than 24 hour notice will result in you being charged 50% for ALL SERVICES BOOKED. *No-Call/No-Show's will be charged 50% for ALL SERVICES BOOKED!* If you are running late, a grace period of only 5 minutes is given, at 6 minutes you are considered a "No-Show" and will be charged 50% for all services booked. We respect your valuable time, we kindly ask that you do the same. We reserve the right to refuse service.
  • What is Sirens & Sailors Child Policy?
    For safety reasons and insurance purposes, no child under the age of 12 may accompany you while you are having a service. Children are ONLY permitted in the salon when the child is receiving a service. We do not have the facilities to care for children. We feel as a business, children who visit the salon during their parents' appointments or children who are unattended in the lobby pose a safety issue. We are unable to carry out your treatment if we also need to keep an eye on child safety. We love children, but due to safety hazards present in our environment such as sharp implements, hot wax, and chemicals, we cannot assure their safety in a professional environment. Nor do our facilities have the capacity to accommodate carriers and strollers. Parents will be charged the full price of repairing or replacing any damaged equipment, furniture and/or property resulting in misuse by their children. We appreciate you for understanding and adhering to our Child Policy. Thank you.
  • Does Sirens & Sailors accept credit and debit cards and/or cash as payment?
    Sirens & Sailors accepts most major credit & debit cards (MasterCard, Visa, AmEx, and Discover) as well as cash. We also accept smart pay such as Google & Apple pay. Any card/smart pay transactions will be charged an additional 3% processing fee. We do not accept personal checks. Gift Certificates are available for purchase, please see associate for details. Please keep in mind, all “sails” are final. Thank you.
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